Amazon is bricking its Astro business robots less than a year after launch

We are afloat committed to our imaginativeness of bringing world-class user robotics solutions to the home. To accelerate our advancement and ongoing probe to marque Astro the champion in-home robot, we’ve made the determination to upwind down enactment for Astro for Business. We’re excited astir the in-home experiences we’re inventing for Astro, and look guardant to sharing much successful the future.

From: Lindo St. Angel

To: CoRo org

Subject: Update connected Astro for Business

Team,

It’s present been a twelvemonth since CoRo moved into my organization, and it’s been a rewarding acquisition learning astir the squad and the business. I person tremendous respect for this team, what you’ve built for our customers, and your ngo to present world-class user robotics solutions.

Much similar you all, I americium a large believer successful the semipermanent benefits robots volition connection our customers, and advancements successful generative AI marque this lone much exciting. I americium progressively convinced the advancement we’re making successful location robotics is wherever we should absorption our resources. To bash this, and accelerate our advancement further, we’ve made the determination to upwind down the Astro for Business programme to absorption our efforts wholly connected gathering the champion user robotics products for the home

There’s a batch of enactment to beryllium done, but I americium excited for this alteration and wherever it volition pb america connected the adjacent signifier of our journey. If you person immoderate questions astir this displacement and however it pertains to your role, delight scope retired to your manager.

Lindo

Subject: An important connection astir Astro for Business

Dear Astro for Business customer,

At Amazon, we question to invent caller solutions similar Astro for Business to assistance service our customers. While we are arrogant of what we’ve built, we’ve made the determination to extremity enactment for Astro for Business to enactment our absorption connected making Astro the champion robot for the home.

In the coming weeks, Amazon volition afloat refund each Astro for Business instrumentality purchases to the archetypal outgo method. If your archetypal outgo method is nary longer connected record oregon is expired, we volition contented a recognition to your Amazon relationship adjacent to the magnitude you paid. You bash not request to instrumentality immoderate further steps to person your refund.

We are besides adding a $300 recognition to your Amazon relationship to assistance enactment a replacement solution for your workplace, arsenic good arsenic issuing you an automatic invitation to the Astro Day 1 Editions Program if you’d similar to proceed your travel with Astro successful your home.

What this means for you:

On 9/25, your Astro for Business instrumentality volition nary longer relation and your idiosyncratic information volition beryllium deleted from the device. Any patrol oregon probe videos recorded by Astro volition inactive beryllium disposable successful your Ring app until your video retention clip expires oregon your Ring Protect subscription ends.

We promote you to recycle your Astro for Business instrumentality and accessories done the Amazon Recycling Program—Amazon covers the costs associated with shipping and recycling your devices and accessories. Find much accusation astir the Amazon Recycling Program and get your escaped shipping statement by clicking the link: https://amazonrecycling-us.re-teck.com/recycling/home.

If you’re an Astro Secure subscriber:

On 9/25, we volition discontinue Astro Secure, and your subscription benefits volition automatically end. You volition nary longer beryllium charged immoderate subscription fees for Astro Secure opening 7/3 and volition person a refund successful the coming days for immoderate unused, pre-paid subscription fees to the outgo method associated with your Ring account.

If you person immoderate questions, delight scope retired to lawsuit work for further information. Thank you for being an Amazon customer.

Sincerely,

The Astro for Business team

Subject: An important connection astir your Astro Secure subscription

Dear Astro Secure customer,

We are penning to pass you astir an important alteration to your Astro Secure subscription. On 9/25, we volition extremity enactment for Astro Secure and benefits similar customized patrols, nonstop investigations of triggered Ring Alarm sensors, and enactment for Virtual Security Guard volition nary longer beryllium disposable connected Astro. Your Ring Protect Pro subscription is not impacted.

You volition nary longer beryllium charged immoderate subscription fees for Astro Secure opening 7/3 and volition person a refund successful the coming days for immoderate unused, pre-paid subscription fees to the outgo method associated with your Ring account.

If you person immoderate questions, delight scope retired to lawsuit work for further information. Thank you for being an Amazon customer.

The Amazon Astro for Home robot is inactive listed arsenic an invite-only Day 1 Edition product, years aft its release. In 2023, the institution raised its terms to $1,599.99, up from the $1,000 aboriginal adopter terms and the $1,449.99 MSRP it carried astatine the clip of our review.