CrowdStrike Offers Partners Gift Cards That Don’t Work to Make Up for Global Outage

What bash you bash erstwhile you fuck up connected a planetary scale, throwing airports, tech companies, and government agencies into chaos, and spurring the Blue Screen of Death connected devices passim the world? Well, if you’re cybersecurity steadfast CrowdStrike, you seemingly connection your impacted partners a escaped coffee.

CrowdStrike brought mayhem to the integer satellite past week erstwhile a misconfigured bundle update crashed millions of computers that were moving 1 of the company’s information products. On Wednesday, the institution published a blog detailing what had happened.

Now, the institution seems to beryllium trying to apologize. TechCrunch reported Wednesday that CrowdStrike partners were being offered a $10 UberEats acquisition paper to marque up for the monolithic amounts of occupation it had caused. Crowdstrike has a partnership program, Accelerate, which extends ties to a wide assortment of information firms and organizations, including MSSPs, telecoms, and unreality platforms. Presumably, galore of these companies suffered outages past week erstwhile the company’s information platform, Falcon, went down.

“We nonstop our heartfelt acknowledgment and apologies for the inconvenience,” reads a purported screenshot of 1 of the emails that circulated connected X. “To explicit our gratitude, your adjacent cupful of java oregon precocious nighttime snack is connected us!” the connection continues, providing a QR codification for UberEats bid redemption.

While a flimsy acquisition certificate is ostensibly amended than nothing, I privation to constituent retired that nutrient transportation is expensive arsenic fuck these days and $10 is hardly going to screen the taxes and the extremity for an order—so you tin astir apt number retired immoderate “late-night snack” orders. That leaves java arsenic the lone viable option. But, like, who orders java via UberEats?

To marque matters worse, the vouchers don’t work. TechCrunch reported that immoderate web users who primitively posted astir receiving the acquisition cards were complaining that they were receiving mistake messages erstwhile they attempted to currency them. When the outlet attempted to duplicate the issue, they likewise received an mistake connection that said the paper had “been canceled by the issuing enactment and is nary longer valid.”

CrowdStrike responded to Gizmodo’s petition for remark with a confirmation that the cards don’t work. “CrowdStrike did not nonstop acquisition cards to customers oregon clients,” a spokesperson said. “We did nonstop these to our teammates and partners who person been helping customers done this situation. Uber flagged it arsenic fraud due to the fact that of precocious usage rates.”