Disneyland Owes 100,000 Spurned Customers $67.41, and You Could Be One of Them

If you paid $1400 for a Dream Key yearly walk astatine Disneyland betwixt August and October of 2021, you whitethorn beryllium entitled to a fiscal settlement, acknowledgment to a caller $9.5 cardinal lawsuit.

Disneyland recovered itself successful blistery h2o successful November of 2021 aft perturbed customer, Jenale Nielsen, purchased a “Dream Key” nether the presumption she could sojourn the taxable parkland immoderate time she pleased. The Magic Key is the latest iteration what was formerly called the Annual Pass, with higher tiers of the yearly subscription offering little and little blockout dates—days wherever you can’t usage the walk to get into the park, usually periods wherever Disneyland was already expecting precocious crowds—with the highest tier, the Dream Key Nielsen paid for, offering unfettered entree to the park. However, since the COVID-19 pandemic, Disneyland besides began introducing a preservation strategy to bounds the magnitude of guests connected fixed days—requiring that you didn’t conscionable request a summons oregon yearly walk to participate the park, but a preservation for the day you wanted to amusement up. That created a occupation for yearly walk users who paid for unlimited access, lone to present find themselves locked retired of the proverbial magic kingdom if reservations sold retired (and they did, regularly).

According to Business Insider, “shortly thereafter, Ms. Nielsen attempted to usage her Magic Key to marque parkland reservations to sojourn Disneyland. She was, however, disappointed to larn that Disney had already blocked retired galore days, including each play days successful the period of November 2021.” As it turns out, visitors were capable to marque parkland reservations oregon acquisition single-day passes for those dates, but lone if they additionally shelled retired for that day’s terms of admission— barring each Disney diehard with the foresight to acquisition a Dream Key, successful advance.

In airy of the eye-watering $9.5 cardinal suit that followed, Nielsen was awarded $5,000, portion the different 100,000 customers to person purchased a Dream Key betwixt August and October of that twelvemonth volition beryllium awarded conscionable $67.41 by Disney— importantly little than the outgo of 1 day’s admission. As portion of the agreement, claimants volition lone beryllium eligible for their sixty-seven dollars if they besides committedness not to besides writer the park. Unfortunately, the deadline for objecting to the colony was January 15 of this year, truthful you mightiness person already missed retired connected the accidental to get your ain almost-$70.

Disney has denied immoderate wrongdoing, yet agreed to the colony successful July of 2023, and has present made respective changes to its yearly walk system—including renaming the Magic Key’s idiosyncratic tiers, and clarifying successful penning that the walk is taxable to preservation availability successful the statement radical motion erstwhile buying a pass.

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