Intel exec says Arrow Lake launch ‘just didn’t go as planned’

Reviews of Intel’s caller Arrow Lake-based Core Ultra 9 200S-series processor person been lackluster, specifically erstwhile it comes to gaming performance, but Intel says that’s not the extremity of the story. Its caller chips should beryllium performing better, and the institution volition person an ETA connected getting them determination soon, according to Robert Hallock, Intel’s VP and GM of lawsuit AI and method marketing, successful a new interview with HotHardware’s Dave Altavilla and Marco Chiappetta.

Intel was up-front successful saying these caller chips wouldn’t bushed AMD’s chips for gaming. But reviewers’ findings person been unexpectedly poor. Despite immoderate ratio gains similar those noted successful Tom Warren’s Verge review of the Core Ultra 9 285K, the caller spot seems to lag down adjacent Intel’s earlier Raptor Lake chips successful gaming. That’s to accidental thing of its show versus AMD’s precise bully Ryzen 9800X3D.

Intel’s Arrow Lake chips’ “bones are solid,” Hallock said during the interview. Still, the institution has identified factors “that tin harvester to nutrient immoderate beauteous chaotic unintended effects.” Hallock was besides wide that the caller Arrow Lake show issues are strictly Intel’s responsibility, and not the responsibility of Microsoft oregon anyone else.

As for erstwhile Intel volition supply an ETA connected fixes, Hallock said Intel hopes to springiness a “comprehensive update” connected what the chip’s issues are and what’s causing them by the extremity of November oregon aboriginal December. The bully quality is that the hole volition beryllium easy, according to Hallock, who called it a “flash the BIOS and update Windows kinda situation.”