Is Your Driving Being Secretly Scored?

6 months ago 60

Technology|Is Your Driving Being Secretly Scored?

https://www.nytimes.com/2024/06/09/technology/driver-scores-insurance-data-apps.html

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The insurance industry, hungry for insights into how people drive, has turned to automakers and smartphone apps like Life360.

Kathleen Lomax sitting in the driver’s seat of a car, with her daughter Bridget in the passenger’s seat and her other daughter, Morgan, in the back seat.
A safety feature of the Life360 app tracked the driving habits of Kathleen Lomax and her family, including her daughters, Bridget, left, and Morgan.Credit...Andres Kudacki for The New York Times

Kashmir Hill

By Kashmir Hill

Kashmir Hill is a technology reporter who has been covering the surprising use of data from our cars.

Published June 9, 2024Updated June 10, 2024

You know you have a credit score. Did you know that you might also have a driver score?

The score reflects the safety of your driving habits — how often you slam on the brakes, speed, look at your phone or drive late at night.

While you can see your credit score, you will have a harder time finding out what your driving score is. But auto insurance companies can get it — and that could affect the rate you pay.

For the last two decades, auto insurers have been trying to get people to enroll in programs, commonly called usage-based insurance plans, that monitor their day-to-day driving so rates better reflect the actual risk. But privacy-minded consumers have been reluctant to sign up.

So the industry has taken a different tack, getting data about how people drive from automakers or from apps that drivers already have on their phones. Experts say most people have no idea the insurance industry can track them this way.

After The New York Times revealed that General Motors was sharing driving behavior with LexisNexis, customers filed dozens of lawsuits and the carmaker ended its contract with the data broker. But data is still being collected from other automakers and it is still being collected from apps.

Driving behavior analysis, or telematics, as the insurance industry calls it, could be better for consumers, leading to personalized rates that are more fair. Plus, if people have to pay more for their risky driving, they may drive more cautiously, leading to safer roads. But this will happen only if drivers are aware that their behavior is being monitored.


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