Microsoft on CrowdStrike outage: Have you tried turning it off and on? (15 times)

Have you turned it disconnected and connected again? That acquainted refrain from IT departments and The IT Crowd is being echoed by Microsoft contiguous arsenic a recommended mode of fixing the faulty CrowdStrike update that has taken down thousands of Windows PCs and servers today.

In a support enactment connected Microsoft’s Azure outage page, the institution says it has heard from customers that rebooting virtual machines and PCs aggregate times tin help. “We person received feedback from customers that respective reboots (as galore arsenic 15 person been reported) whitethorn beryllium required, but wide feedback is that reboots are an effectual troubleshooting measurement astatine this stage,” says Microsoft.

If rebooting a instrumentality 15 times doesn’t bash the trick, Microsoft recommends the workaround that galore IT admins person been utilizing today, which involves deleting the faulty CrowdStrike driver. In the lawsuit of Microsoft’s Azure virtual machines, it should beryllium easier for IT admins to equine a disk and effort to delete the faulty record alternatively than having to footwear machines into Safe Mode.

We’ve heard from immoderate IT admins that rebooting is so fixing the problems. It’s astonishing that 1 of the worst planetary IT outages successful past tin beryllium fixed by conscionable turning it disconnected and connected again. A meme saves the day.