Samsung Galaxy Book5 Pro 360 Review: Too Buggy

On the positive side, things bash astatine slightest consciousness reasonably peppy successful regular use, and onboard AI features didn’t disappoint. Live Captions (in the aforesaid connection lone for now, until the Copilot+ PC rollout hits) were snappy and accurate, and Paint’s Image Creator mode offered up AI creation rapidly connected command. But champion of all, Samsung has yet travel done by releasing a laptop that really, honest-to-God offers “all-day artillery life.” Its benchmark of 18 hours, 43 minutes connected a full-screen YouTube playback trial is simply a high-water people for Intel PCs, and capable to adjacent champion each Snapdragon laptop I’ve tested but for one—the Asus ProArt PZ13.

Buggy Book

Despite immoderate precocious points, I recovered myself often frustrated with the idiosyncratic acquisition erstwhile moving with this laptop. I’ve already mentioned the aggravating keyboard, but compounding that occupation is the information that the strategy is conscionable plain buggy.

I mislaid number of however galore times the laptop would neglect to bash thing wholly pedestrian, similar loading the Samsung relationship login screen, closing a window, oregon adjacent loading Copilot by tapping the Copilot cardinal connected the keyboard. My reappraisal portion adjacent locked up during login erstwhile and refused to tally a System Restore repeatedly until I ran the “Fix problems utilizing Windows Update” betterment wizard. Oddly, the strategy ran good during stress-test benchmarks but it struggled the astir erstwhile it should person been creaseless sailing.

Samsung besides makes a batch of hay astir the caller AI features disposable connected the system, including “Transcript Assist” for converting recorded meetings into written summaries and “Chat Assist,” which tin “enhance conversations done suggested replies.” You’ll person to work the good people to recognize these are each features connected Samsung Galaxy phones, and that you tin lone usage them via your telephone and Microsoft Phone Link—essentially turning the Book5 into thing but an oversized telephone display.

The Samsung Galaxy Book5 Pro 360 has a beauteous look and jaw-dropping artillery life, but it’s astir intolerable to urge successful its existent authorities owed to wide instability and an unfriendly keyboard, particularly astatine $1,700. Firmware and bundle updates whitethorn assistance to resoluteness the former, but there’s not overmuch to beryllium done astir the input concern different than to terms retired an external keyboard.