Samsung halts Galaxy Buds 3 Pro shipments over quality issues

3 months ago 32

Samsung has temporarily stopped shipping its caller Galaxy Buds 3 Pro to retailers pursuing complaints astir prime control. Early customers who received the wireless earbuds up of its wider July 24th merchandise reported that the ear tips were fragile, and prone to breaking erstwhile removed.

The intermission was confirmed successful a connection to Android Authority, successful which Samsung said it had “temporarily suspended deliveries of Galaxy Buds 3 Pro devices to organisation channels” to behaviour prime power assessments earlier the merchandise is delivered to customers. “We sincerely apologize for immoderate inconvenience this whitethorn cause,” the institution said, directing customers who had already received the earbuds to interaction Samsung enactment oregon sojourn their nearest Samsung Service Centre.

An animation of the Galaxy Buds 3 Pro tips breaking.

The Zuyoni Tech YouTube transmission besides experienced the contented anterior to Samsung delaying shipments.

GIF: Zuyoni Tech

Amazon pulled the Galaxy Buds 3 Pro listing anterior to this authoritative confirmation, portion Samsung had pushed the merchandise date connected its ain website backmost to August 28th. Samsung had besides already issued a statement to its home Korean market successful which the institution apologized for prime power issues with the product.

We tin presume from Samsung’s updated web listing that orders volition present commencement shipping successful precocious August, but 1 lawsuit email published by Android Authority is giving customers the accidental to cancel their orders.

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