Some Pixel 6 owners say factory resets have bricked their phones

4 months ago 46

Some folks are reporting being near with bricked Pixel 6, 6 Pro, and 6A phones aft they mill reset them. Google is alert of the contented and is investigating, according to a comment from a subordinate of the Pixel enactment forums’ product adept program.

Users successful the forum thread, which was spotted by Indian tech outlet Tech-Issues Today, accidental that aft attempting to reset their phone, the telephone doesn’t boot, throwing up an mistake message:

“Cannot load Android system. Your information whitethorn beryllium corrupt. If you proceed to get this message, you whitethorn request to execute a mill information reset and erase each idiosyncratic information stored connected this device.”

The telephone offers the enactment to effort again, which reportedly fails, oregon effort a mill reset again, but during the wipe, a abstracted mistake says the telephone is missing a record called tune2fs, which appears to notation to a Unix bid enactment instrumentality utilized to acceptable record strategy parameters.

A representation of a Pixel telephone with reddish lettering indicating that the OS cannot load.

A representation of the mistake connection from the Pixel assistance forums.

Image: Pixel Help forum

Some radical reported seeing the contented after updating their phones, but the complaints look to stem from a mill reset, not a circumstantial bundle update. One Reddit subordinate cobbled unneurotic complaints astir the contented crossed each 3 Pixel 6 phones, and immoderate of those who person experienced it accidental they can’t retrieve the phone utilizing Google’s official tools for doing so.

Google did not instantly respond to our petition for comment.

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