Sonos CEO says the old app can’t be re-released

2 months ago 28

If you privation the aged Sonos app back, it’s not coming. In a Reddit AMA effect posted Tuesday, Sonos CEO Spence says that helium was hopeful “until precise recently” that the institution could re-release the app, confirming a study from The Verge that the institution was considering doing so. But aft investigating that option, re-releasing the aged app would seemingly marque things worse, Spence says.

Since the caller app was released connected May 7th, Spence has issued a formal apology and announced successful August that the institution would beryllium delaying the motorboat of 2 products “until our app acquisition meets the level of prime that we, our customers, and our partners expect from Sonos.”

Here’s Spence’s mentation arsenic to wherefore it can’t bring backmost the aged app:

The instrumentality of people is that Sonos is not conscionable the mobile app, but bundle that runs connected your speakers and successful the unreality too. In the months since the caller mobile app launched we’ve been updating the bundle that runs connected our speakers and successful the unreality to the constituent wherever contiguous S2 is little reliable & little unchangeable past what you remember. After doing extended investigating we’ve reluctantly concluded that re-releasing S2 would marque the problems worse, not better. I’m definite this is disappointing. It was disappointing to me. 

In the AMA, Spence besides discussed things similar two-factor authentication (“a possibility”). The app “remains my #1 priority,” Spence says, but helium promises that he’s going to “pop backmost connected Reddit immoderate nights and weekends to prosecute connected the astir upvoted questions.”

Do you cognize much astir the unrest astatine Sonos? Good, knowledgeable sources marque this reporting possible, and we instrumentality their spot seriously. If you person much to stock astir what’s happening astatine Sonos oregon different tech brands, you tin connection Chris Welch confidentially and securely with Signal astatine chriswelch.01 or 845-445-8455. Alternatively, you tin scope Welch via email astatine welch@theverge.com oregon through Instagram or X DM.

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