Sonos opens a Trello board so we can see how it’s fixing the busted app

Sonos is inactive trying to cleanable up from the messiness from the messy rollout of its caller app, and to assistance springiness users a amended thought of what fixes are successful the pipeline, the institution has shared a nationalist Trello board detailing fixes that it’s moving on.

“All the cards present are sourced from assorted posts and merchandise notes communications (Future Feature Update, for example), including communications from [CEO Patrick Spence] directly,” says Reddit idiosyncratic KeithFromSonos, who is simply a Sonos employee. “What we are proceeding and moving connected is sourced from you — the Community astatine ample and our acknowledgment of that country of opportunity.”

Sonos launched its caller app successful May, and soon after, bad feedback rolled in implicit things similar missing features and the app taking a measurement backmost successful accessibility. The institution has been releasing updates to spot things up, but Spence inactive posted a nationalist apology successful July that included a roadmap of features Sonos was readying to adhd to the app implicit the coming months. Sonos besides delayed two merchandise launches arsenic it focused connected fixing the app. (The institution considered relaunching the aged app, but Spence said that would person made things worse.)

KeithFromSonos says that the Trello committee isn’t “an exhaustive database of each point connected our interior roadmap” oregon a presumption of each known issue, but it is “a unrecorded papers that volition beryllium updated with accusation arsenic soon arsenic it is made disposable to me.” In a conception connected the committee titled “On The Roadmap,” for example, determination are entries for “Full Queue Editing / Management” and “Playlist Editing.” The “Coming Soon” conception has entries for things similar “Search and Browse Latency Fixes” and “Improved Volume Responsiveness.”

Sonos isn’t the lone institution to motorboat a nationalist Trello committee to springiness users transparency into what it’s moving on. Epic Games has Trello boards for Fortnite and the Epic Games Store, portion EA offers a Trello committee for Apex Legends.