Sonos says its privacy policy change wasn’t for dubious reasons

After a alteration to its privateness argumentation drew a batch of attention past week, Sonos has responded and insists it’s inactive cautiously protecting the idiosyncratic information of its customers. The institution removed a enactment — “Sonos does not and volition not merchantability idiosyncratic accusation astir our customers” — from its US privateness statement earlier this month.

But Sonos claims the crushed wasn’t scandalous; the institution says it chopped the condemnation due to the fact that it was overly wide and already could’ve been viewed arsenic untrue depending connected idiosyncratic authorities privateness laws surrounding user data.

“Sonos uses respective modern and industry-standard selling tools, including 3rd enactment work providers and societal media platforms, to assistance america place and show applicable ads and selling communications,” spokesperson Julia Fasano told The Verge by email. “Any information that is shared successful this process is hashed oregon different pseudonymized, ensuring that our customers idiosyncratic accusation remains protected and backstage and Sonos does not merchantability idiosyncratic data.”

The connection goes connected to code the circumstantial change:

In effect, the institution is saying that thing is materially antithetic astir the updated privateness policy, which was criticized by repair technician and user privateness advocate Louis Rossmann. This mightiness not person go specified a contention if the alteration hadn’t followed Sonos’ much-criticized caller mobile app, which is inactive seeing predominant updates to reconstruct aged functionality.

Just today, Sonos updated the app again and brought numerical values backmost to its measurement sliders, among different tweaks (like a mute fastener returning connected Android). The ability to queue songs, which was someway mislaid successful the redesign, besides returned past week. CEO Patrick Spence has defended the overhauled app and told maine it volition yet let the institution to rotation retired improvements faster than ever before. “We fundamentally took a monolith and broke it into modular parts, which allows america to determination faster successful definite elements,” helium said.