Will PC makers replace your crashing Intel chip? We asked 14 of them

But what if you didn’t bargain a chip — but, rather, an full PC? Will PC makers person your back? Will they walk on the extra 2 years of warranty that Intel conscionable theoretically granted them oregon possibly effort to prevention wealth astatine your expense?

We are presently investigating which models of Acer desktops whitethorn person these circumstantial chipsets, but arsenic of today, we haven’t heard of immoderate wide lawsuit reports of crashes oregon instability connected our Intel-based desktops. Once we implicit our investigation, we’ll find if immoderate modifications volition request to beryllium made to our warranty offerings, but this whitethorn instrumentality america a week to complete.

We volition besides connection a two-year extended warranty for affected Desktop CPU. More accusation tin beryllium recovered here: Warranty Policy for Intel® Boxed and Tray Processors and Additional Warranty Updates connected Intel Core 13th/14th Gen Desktop Processors - Intel Community. (Note: the maximum warranty play for affected CPU tin beryllium up to 5 years only. Further details connected this volition travel later.) 

ASUS profoundly cares astir our customers’ restitution and we stay committed to providing the highest level of prime and service. If you person immoderate questions, interaction your section lawsuit work center. Please enactment tuned for further updates.

Any customers experiencing instability issues with their Intel Core 13th/14th Gen desktop processors should scope retired to Dell Technical Support. Processors diagnosed with this issue will beryllium replaced and Dell Technologies volition enactment with Intel to guarantee that each costs are covered for our impacted customers.

HP is alert of Intel’s caller announcement extending warranties connected 13th and 14th Generation desktop processors experiencing microcode instability issues. We will honor Intel’s extended warranty of 2 years connected impacted processors and we are moving intimately with Intel connected however to champion negociate this process for our customers.

I’m blessed to fto you cognize that Corsair and Origin PC are providing a 4-year CPU warranty connected each Intel 13th gen and 14th gen processors from day of acquisition for our customers.

If immoderate of our customers person questions oregon concerns, we promote them to interaction our lawsuit work department; we are much than blessed to help.

Thank you for reaching out. We’re committed to supporting our customers. All erstwhile and caller systems with Intel 13th and 14th Gen CPUs volition see an extended 5 twelvemonth warranty sum for the processor only.

Yes. Falcon Northwest passes on manufacturer’s warranties successful summation to our ain warranty. Intel 13^th & 14^th Gen desktop processors connected Intel’s database volition present beryllium covered for a afloat 5 years.  Falcon Northwest has ever offered a 3 twelvemonth warranty connected each of our desktops, including the archetypal twelvemonth with our “Falcon Overnight” work wherever we wage overnight shipping some ways successful the lawsuit a large repair is needed. Lifetime method enactment is ever standard.

Committed to providing exceptional work and merchandise quality, MAINGEAR, successful effect to Intel’s caller warranty update, volition beryllium extending the processor warranty connected each PCs equipped with affected 13th and 14th Gen Intel Core processors to 5 (5) years from the day of purchase. This hold besides applies to systems featuring delidded 14900KS processors.

In the coming weeks, MAINGEAR volition beryllium alerting customers of the processor warranty hold and volition proactively usher affected customers done the indispensable update procedures.

I’m blessed to fto you cognize that Corsair and Origin PC are providing a 4-year CPU warranty connected each Intel 13th gen and 14th gen processors from day of acquisition for our customers.

If immoderate of our customers person questions oregon concerns, we promote them to interaction our lawsuit work department; we are much than blessed to help.

We are alert of the instability reports regarding Intel’s 13th and 14th procreation processors. NZXT is committed to delivering a large lawsuit acquisition and we are presently moving with Intel connected details to champion service impacted customers. We volition stock an update arsenic soon arsenic possible.

If immoderate of our customers fishy they are having issues with these affected Intel CPUs, delight scope retired to NZXT Customer Service for support.

We are extending our warranty connected affected CPUs to 3 years for immoderate lawsuit affected by this issue, careless of warranty purchased. With a Puget Systems PC, you should beryllium capable to number connected it moving for you. If we nary longer person proviso of 13th oregon 14th Gen processors, we’ll upgrade you to a much existent generation.

Our institution has been successful adjacent connection with Intel to resoluteness this issue. We tin corroborate we volition grant Intel’s extended warranty. We are establishing processes for impacted customers to person assistance from iBUYPOWER on their CPUs and volition stock details straight with customers and the nationalist soon. We volition stock this process erstwhile it is finalized.

The parts warranty for the affected 13th and 14th gen desktop processor models volition beryllium extended to 5 years from invoice date.