YouTube has a new tool to help restore hacked channels: an AI chatbot

4 weeks ago 24

YouTube has announced a caller AI adjunct diagnostic to assistance users retrieve accounts that person been targeted by hackers. Described arsenic a “troubleshooting tool” on Google’s enactment page, the chatbot tin beryllium accessed via the YouTube Help Center, and should inquire hacked creators a bid of questions to usher them done the process of securing their impacted Google logins and reversing immoderate changes that person been made to their YouTube channels.

The enactment adjunct is presently lone disposable successful English, and entree to “certain troubleshooting features” is constricted to a prime radical of “certain creators,” but Google says it plans to yet marque the diagnostic disposable to each YouTube creators.

We’ve managed to entree the instrumentality and the results seem… fine. It’s a reasonably modular enactment chatbot with nary generative AI weirdness detected truthful far, and immoderate guardrails look to beryllium successful place. It doesn’t truly lick 1 of the large complaints that creators person voiced, however: that YouTube is nigh intolerable to interaction erstwhile issues arise. Speaking to a YouTube rep straight is typically constricted to lone the largest creators successful the platform's spouse program, leaving smaller accounts near to resoluteness their ain situations via assistance pages oregon seemingly automated responses from YouTube support.

Adding an AI-powered chatbot to the premix whitethorn upset immoderate creators hoping for YouTube to amended however it communicates with its users. Especially erstwhile issues similar relationship hacking person targeted adjacent massive creators similar Linus Tech Tips, and person antecedently taken smaller partnered accounts extended clip to resolve.

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