Zoom 2.0 relaunches as an AI-first company without video in its name

Zoom is changing its sanction from Zoom Video Communications Inc. to conscionable Zoom Communications Inc. In a station connected the institution blog, Zoom Communications CEO Eric Yuan writes that Zoom is present an “AI-first enactment level for quality connection” that delivers “modern, hybrid enactment solutions.” It’s a muddy, if vague, alteration compared to its 2020 emergence erstwhile the classical Zoom Meetings merchandise became synonymous with video conferencing and thrived arsenic companies were forced to modulation employees to enactment from home.

Now, it nary longer wants to beryllium known for video arsenic workers person returned to offices, and bigger, better-resourced contention from Google, Microsoft, and Slack offers video arsenic a diagnostic of the bureau suites companies already wage for.

By the extremity of 2020, Zoom’s year-over-year gross had quadrupled, but by aboriginal 2022, the projections had changed, arsenic Wedbush expert Dan Ives predicted that “the enactment from location beneficiaries... Netflix, Facebook, Zoom, Peloton, they’ll spot maturation autumn disconnected a cliff.” For some Peloton and Zoom, the adjacent fewer months and years person borne that out.

Zoom has fought backmost by launching much broad communications tools, starting with Zoom Team Chat. Now, Zoom offers its ain full-suite Zoom Workplace solution with Google- and Microsoft-style Office productivity apps, a concern email client, and more.

Zoom’s AI companion 2.0 launched successful October with improved summarizing and assistance tools, which helium says “will construe into a afloat customizable integer duplicate equipped with your organization knowledge, freeing up a full day’s worthy of enactment and allowing you to enactment conscionable 4 days per week.”