Amazon Kindle book downloads are broken

An ongoing outage is preventing Amazon Kindle users from downloading some caller and antecedently purchased books to their e-readers. According to moderators responding to users reporting the contented connected Amazon’s enactment forums, the institution is alert of the contented and is “currently moving to resoluteness it.” Attempting different troubleshooting steps, similar resetting the device, has not fixed the problems, truthful users whitethorn request to hold this 1 retired for now.

Good e-Reader reported the occupation connected Wednesday, noting a effect from Amazon enactment saying it’s the effect of “server issues” and that “it would beryllium astatine slightest 48 hours earlier ebooks started downloading again, but it could beryllium longer.”

The Verge has contacted Amazon for details, and we volition update this station if we find retired immoderate further details.

Users connected Reddit are sharing akin issues with their Kindles, and connected Amazon’s enactment forums, determination are respective reports that Kindles are lone capable to download the rubric and screen creation of books earlier the advancement indicator gets stuck astatine 1 percent. The outage besides seems to beryllium affecting books users are trying to download from Overdrive to their Kindle devices utilizing Libby. However, downloading books to the iOS and Android Amazon Kindle apps is not affected.

This latest contented comes a week aft respective Kindle users connected Reddit reported a occupation with Amazon’s “Send to Kindle” feature, which allows ebooks and documents to beryllium sideloaded onto the e-readers without having to plug them into a computer. Some users received mistake messages telling them their files “could not beryllium delivered owed to a work error,” portion different users successful the thread were inactive seeing problems with the work earlier this week.